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Returns & Exchanges
Due to the perishable nature of our food products, we only accept returns for items that arrive damaged, defective, or incorrect. Please contact our support team within 7 days of delivery to initiate a resolution for your order.
Return Process
- 1.Inspect Your Order
Upon delivery, please verify the condition of your noodle packs and ensure all flavors match your order confirmation.
- 2.Contact Support
Email our customer service team with your order number and clear photos of the damaged or incorrect items for verification.
- 3.Receive Authorization
Our quality control team will review your request within 48 hours and provide a return authorization code if applicable.
- 4.Refund or Replacement
Once approved, we will either ship out a fresh replacement at no cost to you or issue a full refund to your original payment method.