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Returns & Exchanges

Due to the perishable nature of our food products, we only accept returns for items that arrive damaged, defective, or incorrect. Please contact our support team within 7 days of delivery to initiate a resolution for your order.

Return Process

  • 1.
    Inspect Your Order

    Upon delivery, please verify the condition of your noodle packs and ensure all flavors match your order confirmation.

  • 2.
    Contact Support

    Email our customer service team with your order number and clear photos of the damaged or incorrect items for verification.

  • 3.
    Receive Authorization

    Our quality control team will review your request within 48 hours and provide a return authorization code if applicable.

  • 4.
    Refund or Replacement

    Once approved, we will either ship out a fresh replacement at no cost to you or issue a full refund to your original payment method.